We collect your personal information for the purpose of providing and regularly improving our products and services.
The types of personal information we collect are as follows:
- Information You Share With Us: We collect and store all information you share with us regarding Brixgo Services.
- Information From Other Sources: We may obtain up-to-date delivery and address information about you from other sources, for example from our carriers to correct our records and make the next delivery easier.
We process your personal information to operate, provide, and improve the Brixgo Services that we offer our customers. These purposes include:
- Purchase and delivery of products and services.We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
- Provide, troubleshoot, and improve Brixgo Services.We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Brixgo Services.
- Recommendations and personalisation.We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with Brixgo Services.
- Provide voice, image and camera services. When you use our voice, image and camera services, we process your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our Brixgo services.
- Comply with legal obligations.In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
- Communicate with you.We use your personal information to communicate with you in relation to Brixgo Services via different channels (e.g., by phone, email, chat).
- We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
- Fraud prevention and credit risks.We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Brixgo Europe, and others. We may also use scoring methods to assess and manage credit risks.
- Purposes for which we seek your consent.We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.